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Troubleshooting Mega-Port® Portable Carpet Cleaning Machine

Troubleshooting Bane-Clene® Mega-Port® Portable Carpet Cleaning Machine

Problem: Loss of vacuum

Issue

Solution

Vacuum relief valve releasing early

Tighten valve nut.

Tank drain valve open

Close

Vacuum pump dirty

Flush out vacuum pump.

Leak at tank access door

Replace gasket.

Vacuum hose split or disconnected

Repair or connect.

Drive belt slipping

Tighten or replace.

Pulley slipping

Tighten set screw.

Problem: Seizure of vacuum pump

Issue

Solution

Debris lodged in pump impellers

Call Bane-Clene

Problem: Vacuum pump noisy or knocking

Issue

Solution

Oil level low and/or lack of grease

Change grease and/or replace oil.

Pump timing is off

Call Bane-Clene.

Problem: Loss of oil

Issue

Solution

Loose drain and/or oil level plug

Tighten.

Defective gear case gasket

Replace.

Problem: Lack of solution pressure at gauge

Issue

Solution

Solution strainer dirty

Clean filters.

In-line filter dirty

Clean filters.

Air lock in line

Bleed line.

Frozen line or pump

Thaw in warm area.

Damaged stator

Replace.

Problem: Lack of solution pressure at cleaning head

Issue

Solution

Tips or filter dirty

Clean filters or tips.

Valve stem worn

Replace.

Female coupler dirty or worn

Clean or repair or replace.

Problem: Solution pump leaking

Issue

Solution

Damaged mechanical seal

Call Bane-Clene.

Problem: Machine fails to start

Issue

Solution

Blown fuse or circuit breaker

Switch wall receptacle.

Short in power supply cord

Repair or replace.

Short in electrical components

Call Bane-Clene.

Problem: Machine blows fuse or circuit breaker

Issue

Solution

Dirty vacuum pump

Flush vacuum pump.

Extension cord too light

Use 12-gauge wire.

Relief valve malfunction

Repair or replace.

Loose belt or pulley

Tighten or replace.

Electrical short

Call Bane-Clene.

Problem: Machine is excessively loud

Issue

Solution

Exhaust hose disconnected

Reconnect.

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