- Ask your customer to leave a moist weighted towel on spill overnight before attempting removal. This will greatly improve the likelihood of removal.
- If the sill was extremely, you may need to use the Water Claw® Sub-Surface Spot Lifter to get the juice out of the carpet pad and backing.
- IMPORTANT: Do not use high temperature cleaning or heat activated stain removal procedure, which would the the stain.
- Mix Pro’s Choice Pro-Zyme Heavy Soil & Grease Digester according to directions on container (2 oz./gal.).
- Apply solution to stained fibers to thoroughly wet fibers.
- Gently but thoroughly agitate fibers to break up and emulsify deposit.
- Dwell time will help the biochemistry work for you here.
- Thoroughly rinse via water extraction leaving carpet as dry as possible (do not use an acid rinsing agent here).
- If some of the stain is still visible or is old, use Stain Magic® Stain Remover for Organic and Natural Stains.
- To prevent wicking, heavily sprinkle Stain Blotter Anti-Wicking Absorbent Powder on area to absorb any material that wicks up.
- Any juice that wicks up will go into the Stain Blotter and can then be vacuumed away when dry.
- The customer can vacuum up the Stain Blotter the next day.
- If deposit is heavy enough to have soaked through backing and into pad and subfloor, the contaminated pad may need to be replaced.
- TIP: Stain 1 Stain Remover for Organic and Natural Stains will make most re-occurring stains disappear.