Stone Care Guide by StoneTech Professional™

Stone Care Guide Tri-fold Self-Mailer and Large Brochure

New natural stone is an investment in lasting beauty that will give many years of wear. This care guide gives a few tips on how to properly care for natural stone and help extend its life and beauty.

Following some simple precautions, properly sealing, and using the correct cleaning methods and products, will insure a lifetime of use from natural stone.

Sealing Your Stone

Natural stone has been formed over millions of years but improper care can ruin nature’s beauty. Although we usually think of stone as “hard”, it is a porous material that can absorb spills and stains if left untreated. Sealing stone with a quality impregnating sealer will prevent most spills from damaging it.

There is a wide variety of sealers available, so you need to select one for your specific needs and natural stone type. Impregnating sealers, with new, advanced polymer technology, penetrate the stone and help protect it against water and oil-based stains. Industry professionals now recognize that natural stone is best protected with a penetrating sealer. We recommend sealing new stone with StoneTech Professional™ solvent-based Impregnator Pro™ stone sealer, formulated with the latest in Advanced polymer technology.

If the stone is less porous or semi-porous, Impregnator Pro is the recommended sealer. If the stone is very porous, such as some veined granites, then StoneTech Professional BulletProof™ Water-Based Advanced-Generation Penetrating Sealer may be your best choice. Bane-Clene® has a complete line of sealers for natural stone. Once sealed properly, stone is protected against everyday dirt and spills. Proper cleaning will help the sealer last longer and keep stone protected without damaging the stone’s natural beauty.

Cleaning Procedures & Recommendations

Keeping stone free of dust and dry, sandy soil will minimize the scratches and wear-patterns that can develop from everyday use of some natural stone, such as marble, limestone and sandstone. Sweep or dust all natural stone surfaces regularly to remove loose soil and dust.

Clean natural stone on a regular basis with warm water and a clean, non-abrasive cloth, sponge or mop. In addition, using a neutral cleaner specially formulated for natural stone will help remove soils that normal dusting or damp mopping leave behind. We recommend StoneTech Professional Revitalizer™ Stone Cleaner and Protective Seal Refresher. This cleaner is developed especially for natural stone and tile care. Its unique blend of neutral cleaning agents make it gentle on your stone while leaving behind an impregnating protective shield every time you clean.

Do not use general purpose cleaners or you may damage the stone or the sealer applied. Do not use products that contain lemon, vinegar or other acids on acid-sensitive stones such as limestone, marble and terrazzo as these may etch the stone surface and damage the polish. Do not use scouring powders or creams; these products contain abrasives that may scratch the surface.

Countertops and Vanities

Use Revitalizer™ on a regular basis to remove residues from cooking oils and everyday food spills as well as hair spray or other cosmetics. Many common foods and drinks contain acids that may etch or dull the stone surface. Also, some common toiletries (e.g., perfume, toothpaste, mouthwash) contain acids and other ingredients that may damage the stone surface or degrade the sealer.

Floor Surfaces

Dust mop interior floors frequently using a clean non-treated dry dust mop. Sand, dirt and grit do the most damage to natural stone surfaces due to their abrasiveness. Mats or area rugs inside and outside an entrance will help to minimize the potential damage from these particles. In addition, be careful when using a vacuum cleaner as the metal or plastic attachments or wheels may scratch the surface.

Damp mop the stone floor with Revitalizer™ or All Purpose Stone & Tile Cleaner as directed on the label. Keep off floor until completely dry, as wet stone floors may be slippery.

Bath and Other Wet Areas

Periodic use of Revitalizer™ will remove any soap scum or hard water deposits that may have formed. In the bath, or other wet areas, using a squeegee after each use can minimize soap scum and hard water deposit buildup.

What To Do When A Spill Occurs

No matter how careful you are, spills are going to happen. A quick response and the right solutions can keep spills from damaging stone or the sealer. StoneTech Professional™ recommends that you only use the cleaning products recommended in this care guide.

Etch Marks

Substances that are highly acidic, such as orange juice, coffee, vinegar, wine, tomato products, mustard and many soft drinks, will “etch” most marble, limestone and travertine - whether the stone is sealed or unsealed. Although sealing allows you time to wipe up a spill, it cannot stop the chemical reaction that may leave a dull area or etch mark in the stone.

In addition, cleaners not specifically designed for natural stone are not recommended. These may etch away the polish, discolor the surface, scratch the stone or degrade the sealer. That’s why selecting the correct cleaning products is so important to the lifetime beauty of your natural stone. Professional refinishing is the best way to permanently remove etch marks and restore your natural stone’s even finish.

Food Spills

Scoop up the food with a plastic spoon. Blot with dry, white cloth. Spray the area with Revitalizer™and wipe dry with a clean cloth.

Liquid Spills

Blot away the excess with a clean, dry, white cloth; turning the cloth frequently. Spray the area with Revitalizer™ and wipe dry with a clean cloth.


Let the mud stain dry completely. Remove dried mud with a soft plastic or nylon brush. Spray affected area with Revitalizer™. Wipe dry with a clean cloth.

Oily Stains

If you identify the stain as having an oil base (from foods like salad and cooking oils, butter, or some cosmetics) you may be able to remove the stain using a poultice. We recommend StoneTech Professional™ Oil Stain Remover for Natural Stone. This easy-to-use poultice is designed to slowly remove oily stains from natural stone surfaces. Follow the directions on the label.

Do’s and Don’ts:

  • DO use coasters under glasses, especially if they contain alcohol or citrus juices.
  • DO use trivets or mats under hot dishes or cookware.
  • DO use place mats under china, ceramics, silver or other objects that may scratch your stone’s surface.
  • DO place a small rug or at entryways to trap dirt and sand from normal foot traffic.
  • DO dust countertops, islands, vanities and floors frequently.
  • DO blot up spills immediately to minimize permanent damage to the stone.
  • DO clean surfaces by wiping with clean water or by using StoneTech Professional Revitalizer™ Stone & Tile Cleaner and Protector.
  • DON’T use bleach, ammonia or other general-purpose cleaners.
  • DON’T use cleaners that contain acid such as vinegar, bathroom cleaners, grout cleaners or tub and tile cleaners on acid sensitive stones such as limestone, marble and terrazzo.
  • DON’T use abrasive cleaners such as dry cleansers or soft cleansers.
  • DON’T use alkaline cleaners not specifically formulated for natural stone.

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Published by: Bane-Clene® Corp.
Copyright: Bane-Clene Corp.

Date Modified: August 30, 2019

Date Originally Published: November 1, 2003