Eleven Commandments of Good Business - Who Is a Customer?
A Customer:
- Is the most important person in our business
- Is not dependent on us … we are dependent on them
- Is not an interruption of our work … they are the purpose of it
- Does us a favor when they call … we are not doing them a favor by serving them
- Is a part of our business … not an outsider
- Is not a statistic … they are a human being like us
- Is not someone to argue or match wits with
- Is a person who brings us a problem … it is our job to solve that problem
- Is deserving of the most courteous and attentive treatment we can give them
- Is the one that makes it possible to pay yours and your employees salaries
- Is the life blood of ours and every other business
Related carpet cleaning business information:
Free Bane-Clene Information Package
Free packet of information about Bane-Clene can be obtained by calling toll-free 1-800-428-9512 (U.S. ONLY!). Your information packet will include a full color catalog and price addendum. Packets will arrive in approximately 2 weeks through standard United States Mail.
You can also order the packet at the Catalog Request Form.

Published by:
Bane-Clene® Corp.
Copyright: Bane-Clene Corp.
Author: William F. Bane, Sr., Bane-Clene’s Founder
Date Modified: August 14, 2020
Date Published: September 13, 2012