Bane-Clene® Carpet Spot & Stain Removal Guide

A

Acetone, Acid, Acne Medicine, Adhesive Tape, Alcohol, Alcoholic Drinks, Anti-Freeze, Apple Juice, Ashes, Asphalt, Asphalt Track-In,

B

Baby Food, Baby Formula, Ball Point Pen Ink, Battery Acid, Beer, Benzoyl Peroxide, Berry Stain, Betadine®, BHT Yellowing, Black Lines in Carpet along baseboard, Bleach (Chlorine), Blood, Blueberry Stain, Browning, Burns, Butter,

C

Calamine®, Calcium Chloride Ice Melt, Candle Wax, Candy, Capture Residue, Carbon Black (Toner), Carbon Paper, Carpenter’s Chalk, Carpet Cover, Carpet Fresh Residue, Catsup, Caulk, Cellulosic Browning, Cement, Chalk, Cherry, Chewing Gum, Children’s Medicine, Chocolate, Christmas Tree Skirt Dye, Cigarette Burns, Clay (Red), Clorox®, Coffee, Cola Drinks, Concrete, Cooking Grease, Cough Medicine, Cough Syrup, Copier Toner (dry), Cosmetics, Cranberry Stain, Crayon, Crème de Menthe, Creosote, Crepe Paper Dye, Curry,

D

Dandruff Shampoo, Desitin®, Diesel Fuel, Driveway Sealer, Dry Wall, Duco® Cement, Dye Bleed,

E

Easter Egg Dye, Egg (Raw), Elmer’s® Glue, Ether,

F

Fabric Softener, Feces, Felt Pad Dye, Felt Tip Markers, Filtration Soil Lines, Fingernail Polish, Fingerprint Dust, Floor Finish, Floor Wax, Food Coloring, Food Dye, Fruit Drink, Fruit Juice, Fruit Punch, Fuel Oil, Furniture Polish, Furniture Stain (liquid), Furniture Stain (from furniture legs),

G

Gasoline, Gatorade®, Gentian Violet, Glass Cleaner, Glue: Holt Melt, Glue: Solvent-Based, Glue: Water-Based, Glue: Wood, Glycerin, Grape Juice, Grass, Gravy, Grease (Cooking), Grease (Lubricant), Guava Juice, Gum,

H

Hair Dye, Hi-Liter Markers, Holt Melt Glue,

I

Ice Cream, Ice Melt, Ink (ball point), Ink (India), Ink (Permanent), Ink (Washable), Insecticides, Iodine,

J

Joint Compound, Jute Stain,

K

Kerosene, Ketchup, Kool Aid®,

L

Lacquer, Lamp Oil, Latex Paint, Laundry Detergent, Laundry Starch, Lava Lamp Oil, Linseed Oil, Lipstick, Liquid Paper®, Liquid Shoe Polish, Liquor, Love My Carpet Residue,

M

Magic Marker, Mascara, Mercurochrome, Merthiolate®, Mildew, Milk, Mill Oil Yellowing, Mucilage, Mustard,

N

Nail Polish, Newspaper Print,

O

Oil (Petroleum), Orange Drink, Oxy-10®,

P

Paint (Latex), Paint (oil based), Paraffin Wax, Parking Lot Sealer, Paste Shoe Polish, Pencil Lead Dust, Pepper Spray, Pepto-Bismol®, Permanent Marker, Petroleum Oil, Phenol, Photocopier Toner (dry), Pink Color after rust remover use, Pipe Thread Compound, Plant Stains, Play-Doh®, Plastic Runners, Plumber’s Chalk, Plumber’s Putty, Pollen, Polyurethane, Popsicle, Potting Soil, Punch, Putty,

R

Raspberry Stain, Red Clay, Red Color after rust remover use, Road Tar, Roofing Tar, Rubber Belt Mark, Rubber Cement, Runners, Rust,

S

Sap, Seam Sealer, Sheet rock, Shoe Polish (Liquid), Shoe Polish (paste or wax), Silicone Sealant, Silly Putty®, Soft Drink, Soil Filtration Lines, Solvent-Based Glue, Soot, Spaghetti Sauce, Sports Drinks, Stage Blood, Stamp Pad Ink, Starch (Laundry), Strawberry Juice, Super Glue®,

T

Tape, Tar, Tea, Tempera® Water Color Paint, Toilet Bowl Cleaner (Blue Solid Flush Type), Toilet Bowl Cleaner Liquid, Toner, Tooth Paste, Tree Sap,

U

Urethane, Urine,

V

Vacuum Belt Mark, Varnish, Vitamins (Liquid), Vomit,

W

Water-Based Glue, Water Colors, Water Softener Leak, Wax (Candle), Wax (Floor), White Powder Residue, Window Cleaner / Windex®, Wine, Wite-Out®, Wood Glue,

Y

Yellowing from Asphalt Track-In, Yellowing from mill oil on solution dyed nylon or olefin, Yellowing on stain-resist fibers,

Z

Zinc Oxide
Acetone
  • Acetone is the primary ingredient in most fingernail polish removers. Evaporates very rapidly. Absorb and extract. Delamination will probably occur if material seeps into the backing. Highly flammable. Acetone dissolves most acetate fibers. Acetone is extremely flammable with a flash point of -4 degrees F.

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Acid Spills / Battery Acid / Toilet Bowl Cleaner
  • IMMEDIATELY sprinkle baking soda onto area and work in until the "fizzing" stops. Extract. Permanent damage may have occurred.
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Acne Medicine / Benzoyl Peroxide
  • Acne medications such as Oxy-10® are designed to control facial acne. Benzoyl peroxide is a common ingredient in these compounds as well as in some foot powders and some other medications. In the presence of moisture, benzoyl peroxide hydrolyzes to form hydrogen peroxide, which will bleach out most carpet dyes. Since this is an oxidizing bleach, it can be neutralized with a reducing bleach (anti-chlor). Red Relief or Red 1 would act as an anti-chlor.
  • If fresh, scrape up the medication, blot with Saf-T-Solv™ and treat with Red Relief or Red 1. Leave on the area at least 15 minutes to neutralize the benzoyl peroxide and thoroughly extract.
  • If old, treat with Red Relief or Red 1 and thoroughly extract. Spot dye where necessary. Spray the area heavily with Red Relief or Red 1 which will act as an anti-chlor solution. Leave on the area at least 15 minutes to neutralize the benzoyl peroxide and thoroughly extract.

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Adhesive Tape
  • This would be residue left over from such items as tape.
  • Wet contaminated fibers with Pro Solve Gel. Agitate gently but thoroughly to dissolve contamination. Allow dwell time. Apply Power-Gel to contaminated fibers. Again agitate gently but thoroughly. Very thoroughly rinse using hot water extraction. Leave as dry as possible.

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Alcohol
  • Absorb and extract. Flammable. Large quantities may delaminate the carpet.

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Alcoholic Drinks / Liquor / Mixed Drinks (Not Wine or Beer)
  • Blot with Perky® Spotter and extract. For any remaining stains, see "Berry Stain".
  • If extremely heavy, use the Water Claw™® Sub-Surface Spot Lifter to more thoroughly flush out the spill.
  • Heavily sprinkle Stain Blotter on area to absorb any material that wicks up. The customer can vacuum up the Stain Blotter the next day.

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Anti-Freeze
  • Anti-Freeze is water and Ethylene Glycol or Propylene Glycol with corrosion inhibitors and dye. Normally, simple extraction will remove anti-freeze. However, if the anti-freeze is in the backing, the carpet must be pulled back and the backing extracted.
  • If extremely heavy, use the Water Claw™® Sub-Surface Spot Lifter to more thoroughly flush out the spill. Heavily sprinkle Stain Blotter on area to absorb any material that wicks up. The customer can vacuum up the Stain Blotter the next day.
  • If the anti-freeze is in the pad, the affected area of the pad must be replaced. If a dye stain persists on the carpet fibers, treat with Stain Magic™.

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Ashes / Carbon Black / Copier Toner / Fingerprint Dust / Pencil Lead Dust / Soot
  • This includes soot, fingerprint dust, and dry photocopier toner. It is EXTREMELY important that you not get this material wet initially! There are literally hundreds of varieties of fingerprint dust of various colors and properties!
  • Vacuum very thoroughly, working from the outside toward the center to keep from spreading the material (no brush initially) Then vacuum with the brush or pile lift.
  • Apply FSR Filtration Soil Remover or Power-Gel, agitate, very thoroughly extract, and dry blot to avoid wicking. Lightly brush or groom to align fibers. If discoloration remains, apply Pro Solve Gel using a trigger sprayer and agitate gently.
  • If a heavy spill, use Stain Blotter to prevent wicking. The customer can vacuum up the Stain Blotter the next day.
  • Of course, if the customer has tried to remove it before you arrived or a herd of elephants has walked on the carpet and ground in the soot, etc., you are unlikely to remove all the material.

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Asphalt / Creosote / Driveway Sealer / Parking Lot Sealer / Tar
  • If not removed when fresh, yellow stain from asphalt and tar from parking lots and driveways is nearly impossible to completely remove without delaminating the carpet.
  • For small areas, blot with Saf-T-Solv™, absorb, Apply a bead of the Pro-Solve Gel to the area to be treated, agitate, apply a bead of Power Gel, agitate and extract.
  • For large areas, prespray with TLS® 2000 mixed with Pro’s Choice Energy, agitate, and extract at high temperature preferably with Pro’s Choice Extreme Clean followed with a Last Step rinse through the base unit - be sure to neutralize the tank with cleaning solution afterward. If this fails, pre-spray with Enviro-Citrus APS™ and clean.
  • Advise the customer to use adequate walk off mats which are exchanged or cleaned at least weekly.
  • Blue and light gray carpets particularly show yellowing and should not be used where asphalt or oil track-in is a potential problem.
  • For dried road tar, be sure to cut up the tar into small pieces first using Duckbill Napping Shears.

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Baby Food / Baby Formula
  • Blot up baby formula or scrape up solid baby food.
  • Blot with Saf-T-Solv™.
  • Blot with APS ™ All-Purpose Spotter or Perky® Spotter, rinse, and dry.
  • If any stain remains, use Stain Magic™.

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Ball Point Pen Ink / Stamp Pad Ink
  • Apply Pro-Solv Gel to ink deposit.
  • Agitate gently but thoroughly until deposit is dissolved.
  • Apply Power-Gel to deposit and agitate.
  • Thoroughly hot water extraction rinse.
  • Re-apply Stain Magic solution.
  • Cover with damp towel.
  • Heat with steam iron for 15 seconds (very risky).

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Beer
  • Absorb. If large quantity, have customer leave moist weighted white towel(s) on spill overnight before attempting removal. Blot with Perky® Spotter, absorb, blot with diluted Brown Out®, and extract.
  • If extremely heavy, use the Water Claw™® Sub-Surface Spot Lifter to more thoroughly flush out the spill.
  • Heavily sprinkle Stain Blotter on area to absorb any material that wicks up. The customer can vacuum up the Stain Blotter the next day.

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Berry Stains: Apple / Blueberry / Cherry / Cranberry / Grape / Guava / Raspberry / Strawberry
  • Absorb. If large quantity, have customer leave moist weighted towel on spill overnight before attempting removal. Extract.
  • If extremely heavy, use the Water Claw™® Sub-Surface Spot Lifter to more thoroughly flush out the spill. Heavily sprinkle Stain Blotter on area to absorb any material that wicks up. The customer can vacuum up the Stain Blotter the next day.
  • If a light stain and relatively fresh, blot with Perky® Spotter followed by Rx Juice & Dye Spotter.
    If some of the stain is still visible or is old, use Stain Magic®;
    Of course, if the stain is on solution dyed nylon or on olefin, apply chlorine bleach diluted 1:5 with water followed by THOROUGH rinsing and dry blotting

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Betadine® / Iodine
  • Thoroughly extract the area. If a heavy spill, use the Water Claw™.
  • Apply Red Relief (mixed solution) to the stained SYNTHETIC textile fibers - use Red Relief for Wool if a natural fiber.
  • Cover the spot with a damp, lightweight terry towel.
  • Apply steam heat from a steam iron set at mid range temperature.
  • Allow the iron to treat the spot for 1 to 2 minutes checking every 30 seconds.
  • Stop if carpet dye is being removed.
  • Remove iron and towel - spot should be gone.
  • Rinse spot and leave as dry as possible.

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BHT Yellowing / Yellowing of stain-resist nylon fibers
  • For BHT yellowing, spray with Brown Out® diluted 1 part product to 2 parts of water to the area and allow to work 15 to 20 minutes. You should see the yellow gradually fading away. Once the yellowing is gone, make a single wet pass with water only to remove most (but not all) of the Brown Out followed by two dry passes.
  • If the yellow does not fade away, the yellowing is probably due not to a change in the stain blocker but rather due to optical brighteners, mill oil, or asphalt.

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Bleach (Chlorine) / Clorox®
  • Permanent color damage will occur except on solution-dyed olefin. Absorb and flush with water. Treat with Red Relief or Red 1 to neutralize. Flush with water or extract. Chlorine bleach dissolves wool and damages cotton.

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Blood stain removal from carpet
  • Important: Do not use high temperature cleaning or heat activated stain removal procedures on blood stains. Remove these stains as follows:
    1. Mix Pro’s Choice Pro-Zyme according to label directions on jug.
    2. Apply solution to thoroughly wet stained fibers.
    3. Gently but thoroughly agitate fibers to break up and emulsify deposit. Dwell time will help the biochemistry work for you here.
    4. Thoroughly rinse via warm water extraction (do not use an acid rinsing agent here).
    5. Apply Proís Choice Stain Blotter to absorb any wicking that might occur during drying.
    6. When spot is dry, vacuum thoroughly.
    If deposit is heavy enough to have soaked through backing and into the pad, replace the contaminated pad and clean carpet backing as above.
    NOTE: If the customer has called you, suggest that he or she immediately dry blot, wet blot, and then leave a weighted moist towel on the area overnight to prevent a wicking problem and to make removal easier and more probable.
    Hydrogen peroxide or Stain Magic™ treatment is sometimes required.
    Towels contaminated with blood are considered infectious waste and must be handled and disposed of accordingly!
    DO NOT USE ammonia or enzyme products on wool or silk!
  • OSHA standard 1910.1030 covers worker exposure to blood borne disease-causing organisms (also called the "blood borne pathogen rule"). Training, record-keeping, protective clothing, vaccinations, and many other standards are required if your employees are likely to be exposed to such a problem particularly in doctors or dental offices, clinics, nursing homes, hospitals or other health care facilities. The standard also covers restoration services dealing with cleanup after suicides, violent crimes, etc. The rule is designed to protect employees from the danger of infection.
  • Assume that all blood is infected with HIV virus. Protect your skin with rubber gloves. Wear eye protection. Treat all materials used such as towels as a biohazard and dispose of at a medical waste treatment facility.
  • For large amounts of blood in the waste tank, add 2 gallons of chlorine bleach to the recovery tank and allow it to kill any bacteria and viruses, letting the bleach work on the solution for several hours before dumping. NOTE: Flush the waste tank thoroughly to prevent corrosion of the welds by the bleach!

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Browning / Jute Stain
  • Lightly apply Brown Out® at 8 oz./gal. of water with the Brown Out applicator. In severe cases, do a Brown Out® flush (acid rinse) at 2 to 4 oz. per gallon of water (no detergent) through the base unit. After application, drain the Brown Out solution from the base unit solution tank and add some of your cleaning solution to the base unit solution tank. If left in the solution tank, the Brown Out may attack the welds.
  • If this fails, and the fibers will not be damaged by the process, use household hydrogen peroxide.

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Burns
  • Any burn should be taken care of immediately.
  • First, snip off the damaged fibers with your Duckbill Napping Shears. Then blot with Perky® Spotter. Extract.

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Butter

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Calamine® Lotion
  • Calamine lotion is an external medication for poison ivy, etc. It usually contains calamine, zinc oxide, clay, calcium hydroxide (lime), glycerin, and water.
  • Scrape up as much of the spill as possible, if still wet. Thoroughly extract. If any of the lotion remains, blot with alcohol, blot with undiluted Brown Out®, blot with damp towels, and blot with dry towels.

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Calcium Chloride / Ice Melt
  • Calcium chloride is used in place of sodium chloride (salt) when the temperatures are extremely low when salt no longer performs. Calcium chloride is hygroscopic (draws moisture) and turns to calcium hydroxide (lime) when you try to clean with an alkaline detergent. The white powder from calcium chloride ice melt will very quickly track throughout a building and, since it is hygroscopic, causes severe soiling. Quick removal is important!
  • If dry, thoroughly vacuum first.
  • If wet, absorb or extract. Blot with Brown Out® at normal concentration, flush with water, and dry blot. For large areas, extract with a 2 to 4 ounce per gallon solution of Brown Out in water (with no detergent).

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Candy

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Carbon Paper / Crepe Paper Dye / Felt Pad Dye
  • Thoroughly blot with Saf-T-Solv™ and absorb. Repeat if needed. Blot with APS™ All Purpose Spotter and extract.
  • NOTE: Some carbon paper inks are more readily removed with alcohol or Enviro-Citrus APS™ than with Saf-T-Solv™.
  • Stain Magic™ treatment may be required.

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Caulk / Caulking Compound / Joint Compound / Silicone Sealant
  • Caulk can be latex, silicone, asphalt, or mixtures. Caulk can be clear, white, black, gray and other colors. For all caulking compounds, first scrape up as much as possible.
  • For latex caulk, blot with Saf-T-Solv™ then acetone. If severe, apply diluted TLS® 2000 and extract. If residential, Brown Out® flush the area.
  • Silicone and silicone/latex caulks are much more difficult to remove, because the silicone polymerizes by reacting with moisture in the air. Follow the above procedure.
  • Asphalt caulk is an even bigger problem because of the severe staining that may occur. Follow the above procedure.
  • To successfully remove silicone sealant or caulk, you must begin your procedure before the silicone dries to a solid! Once dry, silicone sealant cannot be removed without carpet damage. Scrape away excess contamination. Apply Power-Gel liberally to spot. Gently, but thoroughly, agitate spot to emulsify silicone. Rinse thoroughly using hot water extraction.

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Cement / Concrete
  • Fresh Cement: If extracted out quickly with Brown Out® at 4 ounces per gallon, fresh cement will usually come out. Itís a different story once itís set up and hard, though.
  • Hardened Cement: Break up the hardened cement with a hammer until it is a fine dust and vacuum. Then extract with Brown Out at 4 ounces per gallon.

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Chalk
  • Chalk is Calcium Carbonate. Plumber’s chalk is chalk with an insoluble dye added for visibility. First, thoroughly vacuum. Chalk is readily soluble in mild acid. Therefore, heavily spray Brown Out® diluted 1 part Brown Out to 2 parts of water onto the chalk, work the solution in with a carpet rake or Carpet Shark and allow the acid to work on the chalk for at least 15 minutes. Agitate once again and extract thoroughly.
  • If any stain from plumberís chalk is left, blot with alcohol. If the stain is still not removed, use Stain Magic™.
  • NOTE: The dyes used in Plumber’s chalk are usually permanent and unaffected even by bleach!

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Chewing Gum
  • Break up the gum with the Carpet Shark. Apply a teaspoon of Gumbe Gone directly to gum deposit. Press the Gumbe Gone Penetrator Crystals into gum deposit thoroughly with the Carpet Shark. Cover deposit with remaining gel. Allow 10 minutes dwell time. Scrape gum and Gumbe Gone residue from carpet fibers. Extraction rinse area.
  • Never use the "freeze" technique with Freon®, etc. The freeze technique causes severe fiber damage!

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Children’s Medicine / Cough Medicine / Cough Syrup / Vitamins (Liquid)
  • Most cough syrups and other liquid medicines contain an alcohol-soluble food dye. Blot with alcohol until totally removed.
  • If extremely heavy, use the Water Claw™® Sub-Surface Spot Lifter to more thoroughly flush out the spill. Heavily sprinkle Stain Blotter on area to absorb any material that wicks up. The customer can vacuum up the Stain Blotter the next day.
  • If stain remains, use Red Relief or Red 1 for red cough syrup and Stain Magic™ for yellow cough syrup .
  • TIP: For extremely difficult stain, you will find that 100% removal can be achieved by using the Energizer Light to increase the reactivity of Stain Magic: Simply wet stain with Stain Magic, cover spot with the Energizer Light, and allow 8 hours dwell time.

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Chocolate / Crème de Menthe
  • Scrape off excess and absorb, blot with Perky® Spotter, rinse with water or extract, and dry blot.
  • CAUTION: Chocolate stains are set by hot alkaline solutions.

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Christmas Tree Skirt Dye
  • This stain is found after the Christmas Tree has been taken down. Many skirtings used underneath Christmas Trees have rich greens colors which tend to bleed color to the carpet below. First, simply extraction clean the area. Then using a clean, white towel, blot with rubbing alcohol. Then treat the area with Stain Magic. Cover the treated area with a clear plastic and allow to dry overnight. If the stains don't come out with Stain Magic or even Red Relief the next step will be to install a bonded insert (patch) using a cookie cutter! Usually, the stain won't come out because the consumer has already set the stain with an acid-based stain remover or vinegar!

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Clay (Red)
  • Vacuum or pile lift thoroughly.
  • If from a flower pot, spray down a solution of Brown Out® diluted 1 part product to 2 parts of water, allow to work on the clay (the red color is from iron oxide - rust), and extract followed by dry blotting. In severe cases, Whink® Rust Remover may be required.

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Coffee / Tea
  • Have customer absorb the majority of the spill immediately and leave a weighted moist towel on the spill overnight. This will greatly improve the likelihood of removal.
  • For mild stains, blot with Perky® Spotter, followed with extraction.
  • For severely stubborn stains, use the Stain Magic™ system.
  • If extremely heavy, use the Water Claw™® Sub-Surface Spot Lifter to more thoroughly flush out the spill. Heavily sprinkle Stain Blotter on area to absorb any material that wicks up. The customer can vacuum up the Stain Blotter the next day.
    Pure coffee has a pH of 5 - 5.5 (slightly acidic). When cream is added, the pH rises to about 7 (neutral).
    Procedure:
    1. Pre spray stained area with a dilute solution (20 to 1) of Power-Gel.
    2. Agitate gently but thoroughly to emulsify contamination.
    3. Hot water extraction rinse spot, and leave carpet as dry as possible by blotting with a dry towel.
    4. If stain remains, apply Stain Magic to the discolored fibers with trigger sprayer and gently agitate.
    5. Stain will disappear in 1 to 8 hours depending on severity.
    6. To speed stain removal, cover with damp towel and apply steam heat from steam iron for 15 seconds.
    7. For heavy spills, follow with Stain Blotter to absorb any further coffee that wicks to the surface. The customer can vacuum up the Stain Blotter the next day.
    8. If the spill covers a large area, treat with ARA Anti-Resoiling Agent to keep the stain from coming back.

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Cola Drink / Soft Drink
  • A soft drink spill is usually deep into the backing and cushion. Wicking with attendant resoiling after a few days is very common.
  • Have customer absorb the majority of the spill immediately and leave a weighted moist towel on the spill overnight. This will greatly improve the likelihood of removal.
  • Blot withPerky® Spotter then Rx Juice & Dye Spotter (if needed) followed by extraction.
  • If extremely heavy, use the Water Claw™® Sub-Surface Spot Lifter to more thoroughly flush out the spill. Get as dry as possible. Sprinkle heavily with Stain Blotter to absorb any remaining cola that inevitably will wick back up. The customer can vacuum up the Stain Blotter the next day.
  • If the spill covers a large area, treat with ARA Anti-Resoiling Agent to keep the stain from coming back.

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Cosmetics / Lipstick / Mascara
  • Remove all loose material. Apply a bead of the Pro-Solve Gel to the area to be treated, agitate, apply a bead of Power Gel, agitate and extract. Blot with alcohol and thoroughly extract. Use Stain Blotter to prevent wicking. The customer can vacuum up the Stain Blotter the next day.

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Crayon
  • Scrape loose crayon off and pick up all loose pieces. Vacuum thoroughly without brush agitation. Blot with Rx P.O.G. Spotter. Extract.

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Dandruff Shampoo

  • Frequently contains sulfur compounds which may turn the fibers permanently brown. This cannot be treated.

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Desitin®

  • This is an ointment containing zinc oxide (40%), cod liver oil, lanolin, petrolatum, talc, fragrance, preservative, and water.
  • Scrape up all excess residue with a Carpet Shark or spoon, blot with Saf-T-Solv™, extract.
  • If totally removed, use Stain Blotter to prevent wicking.
  • The customer can vacuum up the Stain Blotter the next day.

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Dry Wall / Sheet rock
  • Cleaning up after construction work can be very challenging!
  • After picking up all large pieces of sheet rock, thoroughly vacuum, or preferably pile lift, the area before applying pre-spray and cleaning.
  • If the sheet rock gets wet before cleaning, it will be much more difficult to remove.

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Duco® Cement

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Dye Bleed
  • On occasion, especially with olefin/nylon berber blends, some bleeding of new carpet may occur with its first cleaning. This might occur, for example, where red or blue is used in speckles in the berber.
  • Simply apply 30 or 40 volume clear hydrogen peroxide to the affected areas, leave about 15-30 minutes, and extract to stop the bleaching action.
  • This procedure will often remove the small amount of dye bleed without affecting the main dyes.
  • Of course, if this is a mill defect, the mill should be contacted first.

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Egg (Raw)
  • If heavy spill, have customer put down a weighted moist towel overnight.
  • Blot with Pro-Zyme - apply to stained area covering stain completely. Keep area damp for 1 to 2 hours for the difficult stain. Repeat if necessary. Thoroughly extract leaving carpet as dry as possible (do not use an acid rinsing agent here). Apply Stain Blotter powder to absorb any wicking that might occur during drying. The customer can vacuum up the Stain Blotter the next day.

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Elmer’s® Glue / Water-Based Glue

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Ether
  • Caution - Ether is extremely flammable and will cause delamination. Absorb and allow to dry. Towel used will be very flammable until it has dried. Do not put towel containing ether in the van or trash can.

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Fabric Softener
  • Blot up excess liquid, blot with alcohol, extract.
  • If extremely heavy, use the Water Claw™® Sub-Surface Spot Lifter to more thoroughly flush out the spill. Heavily sprinkle Stain Blotter on area to absorb any material that wicks up. The customer can vacuum up the Stain Blotter the next day.
  • If a stain persists, Stain Magic™ treatment may be required. Use Stain Blotter on heavy spill to prevent wicking. The customer can vacuum up the Stain Blotter the next day.

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Feces
  • Scrape up all loose material. Spray contaminated area liberally with Pro-Zyme and agitate fibers to emulsify contamination. Extract thoroughly. Leave as dry as possible.
  • If discoloration remains, apply Stain Magic™ using a trigger sprayer and wet the discolored fibers. Allow spot to dry at ambient room temperature. The stain will disappear as it dries.
  • Spray with Microban® Disinfectant Spray to eliminate any odor.

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Floor Wax / Floor Finish
  • Most "waxes" today are actually metal cross-linked polymers with small amounts of resins, polyethylene wax emulsions, emulsifiers, co-solvents, plasticizers, and wetting agents.
  • The most common cause of "floor wax" getting on carpet, is from someone applying wax to an adjoining hard surface or stripping wax from an adjoining hard surface area.
  • Ammonia is usually needed to remove these finishes. Apply TLS® 2000 diluted 1:10 with water containing 1/2 pint of ammonia per gallon, scrub carefully, and extract.
  • Flush with Brown Out® to neutralize the alkalinity. Be careful not to get stripping solution on to the hard surface.

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Candy / Easter Egg Dye / Food Coloring / Food Dye / Kool-Aid® / Popsicle / Punch
  • Scrape up any solid material and extract.
  • If on solution dyed nylon or olefin, apply chlorine bleach diluted 1:5 with water followed by thorough rinsing and dry blotting.
  • For dry food dyes such as some Easter egg dye powders, thoroughly vacuum up before proceeding with any wet techniques. Blot with alcohol until no more dye comes up. Blot with cold water and dry blot until no more dye is removed.
  • If stain is still present, treat with Red Relief or Red 1. If some dye is still present, Stain Magic™ treatment may be required.
  • For wet food dyes such as Kool-Aid® and fruit punch, use Red Relief or Red 1.

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Fingernail Polish / Nail Polish
  • Fingernail polish is extremely difficult to totally remove. The goal should be to reduce it as much as possible without destroying the carpet or the backing. If only the fiber tips on a cut-pile carpet in a very small area are affected, snip the tips with the Duckbill Napping Shears.
  • If the spill is extremely severe, you will probably need to patch or section ("cookie cutter") the affected area by removing it and replacing it with remnant from elsewhere.
  • Otherwise, blot with acetone or fingernail polish remover until all the polish that you can remove is removed. Stain Magic™ with steam may be required to get rid of any remaining stain. Pro-Solve Gel is often effective in removing fingernail polish.

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Furniture Polish
  • If liquid, absorb. If wax or solid, scrape up with Carpet Shark. Apply a bead of the Pro-Solve Gel to the area to be treated, agitate, apply a bead of Power Gel, agitate and extract.
  • Thoroughly extract and dry blot. If some stain still remains, Stain Magic™ treatment may be required.

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Furniture Stain / Finish (liquid)
  • Absorb any liquid. If down in the backing use Stain Blotter to absorb the rest overnight. The customer can vacuum up the Stain Blotter the next day. If heavily down in the backing, it is highly unlikely that you will get all of the stain out and the carpet and pad in the affected section will have to be replaced.
  • If dry, apply a bead of the Pro-Solve Gel to the area to be treated, agitate, apply a bead of Power Gel, agitate and extract.
  • If some stain still remains, use Stain Magic™.

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Furniture Stain (from wood furniture legs)
  • All furniture should be tabbed or blocked after cleaning and furniture should only be moved with EZ Moves or Bane-Glides, but sometimes someone forgets - resulting in a furniture stain.
  • If stains is from wood, apply Stain Magic™ to stained fibers. Lightly cover with clear plastic sheet such as sandwich wrap and allow 12 hours dwell time. Severe stains may require more than one treatment. If stain is not completely removed, mix fresh solution of Stain Magic and repeat process.
  • If stain is dye from furniture finish, clean spot with Pro Solve Gel to remove oil base contamination. Thoroughly extraction rinse and blot dry. Apply Stain Magic, cover with DCI Light and allow 8 hours dwell time.

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Gatorade® / Sports Drinks
  • NOTE: If this is BLUE GATORADE containing Blue Dye #1, Stain Magic treatment instead of Red Relief treatment will be needed.
  • Gatorade is a registered trademark of Quaker Oats. If a heavy spill, have the customer leave a moist weighted white towel on the spill overnight.
  • If extremely heavy, use the Water Claw™® Sub-Surface Spot Lifter to more thoroughly flush out the spill. Heavily sprinkle Stain Blotter on area to absorb any material that wicks up.
  • Absorb liquid with dry white towel. Blot with wet white towel and dry blot until no more drink is removed. If stain is still present, Red Relief or Red 1treatment may be required.

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Gentian Violet
  • Absorb, blot with alcohol, blot with APS™ All Purpose Spotter, flush with water or extract, dry blot.
  • Stain Magic™ treatment may be required.

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Glass Cleaner / Window Cleaner / Windex®
  • Irreversible bleaching can occur with some window cleaners, especially in bright sunlight.
  • Blot with alcohol.
  • If any stain is left, Red Relief or Red 1 treatment may be required.

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Glycerin
  • Glycerin is totally soluble in water.
  • Simply extract with water or your cleaning solution.

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Grass
  • Blot with APS™ All Purpose Spotter and extract. Follow with Pro-Zyme if not fully removed.
  • Stain Magic™ treatment may be required.

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Gravy / Cooking Grease
  • Scrape up, blot with Perky® Spotter, blot with Pro-Zyme, and extract.
  • If any gravy remains or for heavy spills, spray with diluted Pro-Zyme, work in with a Grandi-Groom™ and extract.
  • Hot gravy is most probably in the backing and pad, necessitating partial pad/carpet replacement.

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Grease (Lubricant)

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Hair Dye
  • Apply Power-Gel to stain. Agitate gently but thoroughly to emulsify the spot as much as possible.
  • Thoroughly rinse clean with hot water extraction. Leave as dry as possible. DO NOT apply an oxidizing agent such as peroxide or Stain Magic™ or a high pH enzyme to hair dye stains.
  • If discoloration remains, use the Red Relief or Red 1 system.

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Hot Melt Glue
  • Blot with Saf-T-Solv Spotter. If any remains, blot with acetone or fingernail polish remover.
  • If still not removed, place a white turkish towel on the surface and hold a hot iron on the towel for 30-60 seconds until the glue has been absorbed in to the towel. Use Saf-T-Solv™ to remove any remaining glue. DO NOT use an iron on wool or olefin!

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Ice Cream
  • Scrape up loose material, blot with water, blot with Perky®, and extract.
    If extremely heavy, use the Water Claw™® Sub-Surface Spot Lifter to more thoroughly flush out the spill. Heavily sprinkle Stain Blotter on area to absorb any material that wicks up. The customer can vacuum up the Stain Blotter the next day.
    Remove any remaining material with Pro-Zyme.

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Ink (India)
  • Apply a bead of the Pro-Solve Gel to the area to be treated, agitate, apply a bead of Power Gel, agitate and extract.
  • If any ink stain remains, blot with Enviro-Citrus APS™ and extract.
  • For any remaining stain, Stain Magic™ treatment may be required.

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Ink (Permanent) / Felt Tip Markers / Hi-Liter Markers / Magic Marker
  • If the stain is yellow or green, apply Red Relief Part "A" only and agitate gently. Stain should disappear within 15 minutes. Extract thoroughly and dry.
  • If stain is blue or red, apply Stain Magic™ and agitate gently. Stain should disappear within 15 minutes. Extract thoroughly and dry.
  • If another color or if the above techniques don’t work, use Solizym 35 Aerosol Spotter/Stain Remover - now called Multi-Purpose Aerosol Stain Remover.

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Ink (Washable)
  • Absorb, blot with alcohol, blot with APS™ All Purpose Spotter, and extract.
  • If the stain is not fully removed, Stain Magic™ treatment may be required.

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Insecticides
  • Most insecticides permanently stain, bleach, or discolor carpet fibers with little chance of restoring the carpet to the original color. Apply Preface® at 1:10 with water and extract. If any residue remains, remove with Saf-T-Solv™.

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Diesel Fuel / Fuel Oil / Gasoline / Kerosene
  • Pull up the carpet to determine the severity of the spill. If heavily spilled on upholstery or into the backing and pad of a carpet, complete elimination of the odor is nearly impossible. You may need to replace the pad or filler material.
  • Thoroughly blot with Saf-T-Solv™, prespray Preface® at 1:10 with water or Olefin Preconditioner at 1:30, and thoroughly extract.
  • If extremely heavy, use the Water Claw™® Sub-Surface Spot Lifter to more thoroughly flush out the spill. Heavily sprinkle Stain Blotter on area to absorb any material that wicks up. The customer can vacuum up the Stain Blotter the next day.
  • Dry blot. Use Stain Blotter to prevent wicking and to absorb any remaining material. The customer can vacuum up the Stain Blotter the next day. Residual odor may have to treated with an Ozone machine.

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Ketchup / Catsup
  • Have customer scrape up excess and leave weighted moist white towel on affected area overnight. Scrape off unabsorbed material. Blot with warm water and absorb followed by thorough extraction. For any remaining material, treat with undiluted Brown Out® followed by extraction. Stain Magic™ treatment may be required for any remaining stain.

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Lacquer / Linseed Oil
  • If wet, absorb. Scrape up any dried material. Apply a bead of the Pro-Solve Gel to the area to be treated, agitate, apply a bead of Power Gel, agitate and extract.
  • If not removed, use acetone.

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Laundry Detergent
  • Blot thoroughly with alcohol to thin out the detergent and dissolve it. Sprinkle Crystal Defoamer from Chemspec or on the spill area to kill any foam. Thoroughly extract.
  • If extremely heavy, use the Water Claw™® Sub-Surface Spot Lifter to more thoroughly flush out the laundry detergent.
  • Get as dry as possible. Sprinkle heavily with Stain Blotter to absorb any remaining laundry detergent that inevitably will wick back up. The customer can vacuum up the Stain Blotter the next day.

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Lava Lamp Oil
  • The dyes used in lava lamps are only soluble in solvent and are extremely difficult to remove. Additionally, the oil tends to stay in the backing and pad.
  • If severe, pull up the carpet, replace the affected pad, blot the backing with alcohol avoiding overwetting, and clean the backing with the upholstery tool. Allow to dry before reattaching the carpet. Blot the affected carpet fibers with Saf-T-Solv™ and clean.
  • If the dye remains, use Stain Magic™.
  • If extremely heavy, use the Water Claw™® Sub-Surface Spot Lifter to more thoroughly flush out the oil. Get as dry as possible.
  • Sprinkle heavily with Stain Blotter to absorb any remaining oil that inevitably will wick back up. The customer can vacuum up the Stain Blotter the next day.

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Liquid Paper® / Wite-Out®
  • Allow to dry. Scrape up dried residue. Blot with alcohol then with acetone. Extract.

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Mercurochrome / Merthiolate®
  • Blot with alcohol, then with ammonia. Blot with Brown Out® and extract. If stain is not thoroughly removed, use Stain Magic™.

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Mildew
  • Blot with APS™ All Purpose Spotter followed by MicroBan® Disinfectant Spray. Flush with water or extract. Use Stain Magic™.
  • On 100% olefin fibers and concrete, apply undiluted chlorine bleach, agitate, and extract or rinse after 15-20 minutes.

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Milk
  • If heavy spill, have customer put down a weighted moist towel overnight.
  • Blot with Pro-Zyme Spotter. Allow dwell time. Thoroughly extract leaving carpet as dry as possible (do not use an acid rinsing agent here).
  • If extremely heavy, use the Water Claw™® Sub-Surface Spot Lifter to more thoroughly flush out the milk. Get as dry as possible.
  • Sprinkle heavily with Stain Blotter to absorb any remaining milk that inevitably will wick back up. The customer can vacuum up the Stain Blotter the next day.

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Mucilage
  • Blot with alcohol, or acetone. absorb and blot with ammonia. Extract.

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Mustard / Curry
  • Except on olefin, mustard is extremely difficult to totally remove. Scrape off loose material.
  • If on 100% olefin, apply undiluted chlorine bleach, agitate, allow to stand 15-20 minutes, and extract.
  • If 100% solution-dyed nylon, use diluted chlorine bleach, agitate, allow to stand 15-20 minutes, and extract.
  • On nylon, steam heat or the Energizer Light is required with Stain Magic™:
    1. Extraction clean (preferably with water) the spot to remove all surface contamination.
    2. Blot the spot as dry as possible with a dry white clean towel.
    3. Mix equal parts of Solution A and Solution B of Stain Magic™ in a clean separate container. Mixed solution must be used within five minutes. Do not place mixed solution in a closed container.
    4. Apply the mixed solution to the stain liberally and evenly to wet all the stained fibers and agitate gently. A trigger sprayer works well for this.
    5. If using a steam iron:
      1. Prepare a damp towel and wring out until moderately damp and cover the stain with the damp towel. Apply steam heat to the towel for 1 - 3 minutes, using a steam iron filled with water and set at the lowest setting.
      2. DO NOT SET IRON DIRECTLY ON CARPET!
      3. Because of its low melting point, do not use an iron on olefin.
      4. Apply the iron directly over the towel covering the stain. Check the stain once 15 seconds. When the stain disappears, discontinue heat and remove the iron and the towel. Be alert for fibers that are not colorfast - if you see color loss, discontinue the heat immediately!
    6. If using the Energizer Light:
      1. Saturate stain with the mixed Stain Magic solution.
      2. Cover stain with the Energizer Light.
      3. Allow the lamp to dwell for time required causing the stain to disappear. This time will vary from 30 minutes to 6 hours depending on severity of stain.
    7. Extraction rinse the treated area to remove any residue and dry thoroughly.
    8. If a heavy spill, use Stain Blotter to prevent wicking. The customer can vacuum up the Stain Blotter the next day.

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Newspaper Print
  • Apply Pro-Solv Gel to ink deposit.
  • Agitate gently but thoroughly until deposit is dissolved.
  • Apply Power-Gel to deposit and agitate.
  • Thoroughly hot water extraction rinse.
  • Re-apply Stain Magic solution.
  • Cover with damp towel.
  • Heat with steam iron for 15 seconds (very risky).

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Oil (Petroleum)

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Orange Drink
  • If a heavy spill, have customer leave weighted white moist towels on the spot overnight. absorb, blot with ammonia, blot with Perky®, and flush with water or extract. Dry blot.
  • If extremely heavy, use the Water Claw™® Sub-Surface Spot Lifter to more thoroughly flush out the spill. Heavily sprinkle Stain Blotter on area to absorb any material that wicks up. The customer can vacuum up the Stain Blotter the next day.
  • For stubborn stains, treat with Stain Magic™.

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Paint (Latex)
  • If wet and on surface, scrape up, blot with moist towel(s), and thoroughly extract.
  • If extremely heavy, use the Water Clawô® Sub-Surface Spot Lifter to more thoroughly flush out the paint. Get as dry as possible. Sprinkle heavily with Stain Blotter to absorb any remaining paint that inevitably will wick back up. The customer can vacuum up the Stain Blotter the next day.
  • If an entire gallon was spilled on one small area, replace the cushion in the affected area and section the affect carpet area.
  • If dry, treat as oil-based paint.

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Paint (Oil Based) / Varnish
  • If wet, blot up as much as possible with a dry towel followed with thorough blotting with Saf-T-Solv®. Thoroughly extract and dry.
  • If dry, apply a bead of the Pro-Solve Gel to the area to be treated, agitate, apply a bead of Power Gel, agitate and extract.
  • NOTE: Some paints and varnishes, especially if left on the carpet too long, will not come up with normal spotters and solvents. In that case, use a thickened paint stripper but be careful - the active ingredient in paint strippers (Methylene Chloride) is a known carcinogen and can also readily delaminate the carpet.

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Pepper Spray
  • Pepper sprays and pepper foams are the number one selling self defense products. These non-lethal deterrents cause temporary blindness and inflammation of the lungs making breathing difficult.
  • The active ingredient in pepper spray is capsaicin, usually carried in an oil, and called oleoresin capsicum. It is made by grinding the peppers very fine to the point the oil looks yellow to orange to red. A solvent is usually used as the carrier. Sometimes pepper sprays also spray out a foam to make it stick to the assailant better. Additionally, a marker dye may be added, usually a UV dye so that the police can identify the assailant.
  • There are three materials to be removed: oil, ground-up pepper dust, and dye.
  • Start by removing the extremely fine pepper dust by vacuuming and then, if necessary, using FSR. Remove the oils, if any are left, with Saf-T-Solv™ and do a normal cleaning. Finally, use Red Relief or Red 1 to remove the dye. If the Red Relief fails to remove the dye, use Stain Magic™.
  • NOTE: Some of the dyes used are designed to be permanent. DO NOT use heat-transfer to remove the dyes until you’re sure you have all the pepper out!

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Pepto-Bismol®
  • Absorb and scrape up. Blot with alcohol, blot with Enviro-Citrus APS™ with agitation, blot with Brown Out® (undiluted), and thoroughly extract. If old, it probably won’t completely come out.

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Phenol (1%)
  • Blot with alcohol, blot with ammonia, and extract.

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Pink Color after acid spill or acid treatment
  • Apply non-sudsing ammonia and allow to evaporate Ė do not rinse out.

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Pipe Thread Compound
  • Scrape away excess contamination. Apply Power-Gel liberally to spot. Agitate gently but thoroughly to emulsify compound.
  • Extract. NOTE: Solvents are less effective than Power-Gel on this substance.

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Plant Stains / Plant Fertilizer
  • Extract, use Stain Magic™.
  • NOTE: Some plant food stains are permanent.

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Carpet Covers / Plastic Runners
  • Temporary protection plastic carpet film, sometimes called carpet cover, feature a pressure sensitive water-based self adhesive system for new build, repair, conversion and refit to replace more traditional materials such as drop cloths, tarps, visqueen and herculite.
  • Unfortunately, the adhesive frequently transfers to the carpet and doesn’t fully come off in normal cleaning, in spite of claims by the manufacturers.
  • Apply undiluted Enviro-Citrus APS™, scrub, and extract. A second application and cleaning may be required later.
  • For small area, acetone may be required.

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Play-Doh®
  • A registered trade-mark of Milton-Bradley.
  • Scrape up as much as possible.
  • Blot with Alcohol, which will loosen it up and sometimes turn it to a powder.
  • If there is any remaining residue, blot with Enviro-Citrus APS™ followed by Saf-T-Solv™. If there is a remaining stain, use Red Relief or Red 1.
  • Extract.

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Plumber’s Putty
  • Gently, but thoroughly, scrape away excess putty. Apply a bead of the Pro-Solve Gel to the area to be treated, agitate, apply a bead of Power Gel, agitate and extract.

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Pollen
  • Pollen from a flower sometimes ends up on the carpet and is invisible. It remains invisible UNTIL it gets wet, such as when YOU are cleaning the carpet!
  • Stain Magic treatment will normally bleach out this typically yellow stain.

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Polyurethane / Urethane
  • If a fresh spill and not very heavy, blot up, and blot with Rx P.O.G. Blot with Saf-T-Solv™.
  • If it has dried, blot with acetone. If this fails, the affected carpet section may have to be replaced.
  • Moisture-cured urethanes can only be removed with very strong paint strippers containing acid activated methylene chloride, which is toxic and will definitely delaminate the carpet.

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Potting Soil
  • Unfortunately, the consumer has probably already worked on this spill and made a mess of it.
  • Let dry completely before treating. Dry vacuum until all soil is removed, starting without the brush working from the outside toward the center.
  • Soil may contain fertilizers and insecticides, often leaving permanent stains.
  • Follow with normal extraction cleaning. Treat with Stain Magic™ to remove remaining stains. Use Stain Blotter to prevent wicking. The customer can vacuum up the Stain Blotter the next day.

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Roofing Tar
  • Apply Pro Solve Gel to contaminated fibers. Agitate gently with brush. Apply Power-Gel and agitate gently. Hot water extraction rinse.
  • If stain remains, reapply Pro Solve Gel. Cover spot with clean, dry, terry cloth towel. Apply steam heat with iron set at mid range temperature for 30 seconds. Blot spot thoroughly with dry towel. Apply Pro Solve Gel to spot. Agitate gently but thoroughly to emulsify and suspend any residual tar. Thoroughly rinse using hot water extraction.

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Rubber Belt (Vacuum Cleaner) Mark
  • If the belt on a vacuum cleaner breaks and the operator doesnít immediately notice it and stop the machine, severe black marks will be put on the carpet.
  • If the carpet is olefin, you may be able to remove a small amount with Saf-T-Solv™ or acetone. However, because the heat from friction with the belt is very high and the softening and melting points of olefin are so low, the rubber has probably melted into the fiber, making total removal of the stain impossible.
    If the carpet is nylon, there is a FAIR chance that you can remove it with Saf-T-Solv™, followed by Stain Magic™ treatment.
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Rubber Cement
  • Apply a bead of the Pro-Solve Gel to the area to be treated, agitate, apply a bead of Power Gel, agitate and extract.
  • If still present, blot with acetone.
  • Thoroughly extract.

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Rust
  • Vacuum up loose rust.
  • If rust is very old and heavy, treat with Whink® following the safety precautions carefully, followed by wet extraction.
  • If the rust is light, apply undiluted Pro’s Choice Rust Remover, agitate with Carpet Shark, allow to work about 1 minute, extract, and dry blot.

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Sap / Tree Sap
  • Blot with alcohol.
  • If there is a stain, treat with Stain Magic™.

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Seam Sealer
  • Most (but not all) seam sealer manufacturers add a UV reflectant compound (called a "tracer") to their products to make them more visible to a black light during inspections. This helps in finding the seam sealer if it has gotten on the surface.
  • To remove, blot with Saf-T-Solv™. If this fails, use acetone.
  • Most seam sealer manufacturers also manufacture products specifically designed to remove seal sealer from the carpet.

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Shoe Polish (Liquid)
  • Absorb. If a heavy spill, use Stain Blotter to on area overnight to absorb as much as possible. The customer can vacuum up the Stain Blotter the next day.
  • Apply a bead of the Pro-Solve Gel to the area to be treated, agitate, apply a bead of Power Gel, agitate and extract.
  • If extremely heavy, use the Water Claw™® Sub-Surface Spot Lifter to more thoroughly flush out the spill. Heavily sprinkle Stain Blotter on area to absorb any material that wicks up. The customer can vacuum up the Stain Blotter the next day.
  • If any stain remains, use the Stain Magic™ system

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Shoe Polish (Wax or Paste)
  • Shoe polish is primarily colored wax (like a crayon or candle). The colors come from pigments dispersed in the wax such as carbon black (soot) for black.
  • Scrape off excess; absorb with heated iron onto dry towel. Apply a bead of the Pro-Solve Gel to the area to be treated, agitate, apply a bead of Power Gel, agitate and extract.
  • If any stain remains, use Stain Magic™.

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Silly Putty®
  • Scrape up residue. Blot with alcohol on a white towel.
  • If unsuccessful, Call the Bane-Clene locator service at 1-800-428-9512 (U.S. ONLY!) for a professional in your zip code area.

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Soil Filtration Lines
  • Soil filtration lines will appear as dark broad lines on carpet along walls, stairways, around furnace vents, and under doors. They are caused by airflow over and through the carpet that allows fine airborne soils to be pulled into the carpet fibers; usually caused by excess air volume in a room that seeks points of exit.
  • For example, in the home with central heating and air conditioning, the vents may be located in the floor, while the cold air return may be near the ceiling. This creates a circulation pattern where the air changes direction at the wall and the carpet with the carpet acting like a fine-mesh screen and collecting many of the pollutants. Air may return to the furnace or exit the structure at the baseboards. Additionally, the inside of the walls often act as chimneys, pulling air up them, and as a result through the carpet near the wall. This problem is more common today than in the past because carpets are much lighter in color now and buildings are much more air tight than in the past.
  • This condition is especially common in homes where candles are often used.
  • Sometimes, there will be several lines across the entire carpet where the carpet has been laid over hardwood floors and the air is escaping through the carpet and going down through the gaps between the floor boards.
  • At times, there will even be soil filtration lines on the walls perfectly outlining the wall studs - because the soil is attracted to the colder surfaces there.
  • Rarely can this type of soil be fully removed. Thoroughly vacuum or, preferably, pile lift the area. Apply FSR Filtration Soil Remover, agitate, and extraction rinse with the Internal Spray Crevice Tool. Apply ARA Anti-Resoiling Agent to prevent reoccurrence. Obviously, if something isn’t done to prevent the air from circulating through the carpet, the problem will reoccur.
  • To prevent, filler material and caulking compound can be used to seal any large crevices at the floor. Additionally, encourage customers to keep furnace filters clean and to use vacuum cleaners with HEPA filters.

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Solvent-Based Glue
  • Scrape up and absorb. Thoroughly blot with Saf-T-Solv™ until removed. If any remains, blot with acetone and extract.

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Spaghetti Sauce
  • Absorb as much as possible, blot with Saf-T-Solv™, extract.
  • If extremely heavy, use the Water Claw™® Sub-Surface Spot Lifter to more thoroughly flush out the spill. Heavily sprinkle Stain Blotter on area to absorb any material that wicks up. The customer can vacuum up the Stain Blotter the next day.
  • If a stain is left, treat with Stain Magic™. If a large spill, use Stain Blotter to prevent wicking. The customer can vacuum up the Stain Blotter the next day.

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Stage Blood
  • Contains an acid dye and a thickening agent.
  • Extract with cold water or blot with cold water. Blot with alcohol. Treat with Red Relief or Red 1. Extract thoroughly.

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Starch (Laundry)
  • Blot with alcohol, blot with Saf-T-Solv™, and extract.
  • If extremely heavy, use the Water Claw™® Sub-Surface Spot Lifter to more thoroughly flush out the spill. Heavily sprinkle Stain Blotter on area to absorb any material that wicks up. The customer can vacuum up the Stain Blotter the next day.
  • If this does not remove the starch, spray TLS® 2000, agitate, extract, and flush with Brown Out® at 2 ounces per gallon.
  • If stain resist nylon carpet, treat withSta-Clene, Bane-Guard™ or Teflon® to restore stain resistance.

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Super Glue®
  • The reactive glues (cyanoacrylates), sometimes called "Super Glue", are virtually impossible to remove from fibers. If acetone does not remove the glue, remove the affected fibers with Duckbill Napping Shears or section (cookie cutter) the affected area.

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Tempera® Water Color Paint / Water Colors
  • Absorb, blot with alcohol, and extract. If any stain remains, use Stain Magic™.

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Toilet Bowl Cleaner Blue Solid Flush Type
  • Extract and blot with alcohol. Treat with Stain Magic™ and steam to remove any remaining stain.

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Tooth Paste
  • Scrape up excess with Carpet Shark. Blot with APS™ All Purpose Spotter. Extract. Dry blot.
  • NOTE: Some tooth pastes contain hydrogen peroxide, even if not noted on the ingredient statement. Most of these make claims such as, "extra brightening" or "extra whitening". This type of tooth paste can bleach out the carpet or rug. See " Acne Medicine" .

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Urine Stain
  • Scrape up with Carpet Shark and treat with Phase V™. Inject diluted Phase V into the pad and backing.
  • Extract.
  • If stain resist nylon carpet, treat withSta-Clene, Bane-Guard™ or Teflon® to restore stain resistance.
  • For extremely severe urine odor, use Un-Duz-It® or Molecular Modifier heavily. Severe cases will require pad replacement, cleaning and deodorizing the backing, cleaning and deodorizing and sealing the underlayment. Use Stain Blotter to prevent wicking. The customer can vacuum up the Stain Blotter the next day.
  • NOTE: Phase V is incompatible with bacteria/enzyme products such as Un-Duz-It and Molecular Modifier.
  • If Phase V fails to remove the urine stain, use Stain Magic™.
  • If these do not work, use Red Relief, or Red 1 which will reduce the urochrome to the colorless urochromogen.
  • Another approach for severe urine stains is the use of OSR with a Water Claw™.
  • To remove the typical urine stain on OLEFIN backing of a rug, apply 40-volume clear hydrogen peroxide AFTER you’ve hung up the rug to dry, being very careful not to get any on the rug face. Severe cases many require a second treatment the next day. It is unnecessary to rinse out the peroxide - it will simply evaporate.
  • If homeowner is seeking advice, suggest he/she scrape up residue, blot with WHITE vinegar diluted 50:50 with water, blot with water, and then leave a thick dry white weighted towel overnight on the area.
  • Remember to sell the customer an Un-Duz-It Consumer Kit!
  • More detailed information can be found at this article on pet contamination.

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Vomit
  • Vomit is strongly acidic and, therefore, can severely stain nylon.
  • Scrape up excess and thoroughly extract. Apply Perky®, and allow to digest for 20 minutes. Apply Microban®, agitate with Carpet Shark, and extract.
  • If stain resist nylon carpet, treat withSta-Clene, Bane-Guard™ or Teflon® to restore stain resistance.
  • Stain Magic™ treatment may be required.
  • See procedures for "BLOOD" regarding health protection and regulations.

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Water Softener Leak
  • Water softener salt is simply sodium chloride, which is totally soluble in water.
  • Simply extract with plain water. Do not use detergent, because that would just add to the residue in the backing and pad.

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Wax (Candle / Paraffin)
  1. Using a pair of Bane-Clene Duckbill Napping Shears vertically, cut the wax up into smaller pieces and then scrape up as much wax as possible.
  2. Place a DAMP white terry cloth over the area. Warm up an iron to the medium setting. Set the hot iron onto the towel for about 30 seconds to melt the wax and absorb the wax into the towel. Repeat if necessary.
  3. Use Saf-T-Solv™ to remove any remaining residue.
  4. If the candle was dyed, and stain remains, use Stain Magic™.
White Powder Residue after cleaning / Love My Carpet® / Carpet Fresh® / Capture®
  • Sometimes, after hot water extraction cleaning a carpet (especially direct glue-down), you get a phone call from the customer the next day complaining about a white powder on the surface of the carpet.
  • The most common cause of white powder residue is the use of powdered sprinkle-on carpet deodorizers, such as Love My Carpet, Arm and Hammer, and Carpet Fresh or even Capture.
  • The first three are quite commonly used to get rid of spills, urine, bad odors, etc., and are often way over-used.
  • These powders accumulate in the base of the carpet, sometimes to the point where they are visible and to the point where the carpet even becomes stiff.
  • After warm water extraction (steam cleaning), as the carpet dries, the remaining powder wicks to the surface where the white powder is now visible.
  • This white powder is usually easily removed simply by pile lifting or by thorough vacuuming.
  • If you know or suspect in advance that these powders have been used, we strongly suggest using a pile lifter on the carpet to pull all of this junk out.
  • It would also be wise to forewarn the customer that white powder might still appear in the morning and it would be wise for you to check on it.
  • A problem explained up front is called "education"; a problem explained after the fact is called "an excuse"!
  • Other possible causes of this problem are: concrete (efflorescence), construction dust, detergent residue, ice melt (especially calcium carbonate), and breakdown of the carpet backing latex.
  • If the carpet is a direct glue-down on concrete slab, the concrete efflorescence is a definite possibility. For that and for ice melt, do a Brown Out® flush (sometimes called "acid rinse" at about 2 ounces per gallon of water.

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Wine

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Wood Glue
  • Apply Pro Solve Gel on, around, and under deposit. Cover spot with clean, dry, terry cloth towel. Apply steam heat from steam iron set at medium temperature for 1 - 2 minutes. At this point, the wood glue will be partially removed and the glue that remains well be soft, wet, and hot. Promptly apply Pro Solve Gel and gently agitate and wipe the remaining glue form the carpet with a clean terry cloth towel. Apply Power-Gel to spot. Agitate gently. Thoroughly rinse with hot water extraction.

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Yellowing from mill oil (solution dyed nylon or olefin)
  • Prespray TLS® 2000 or Olefin Preconditionerand extract at as high temperature as possible. Apply Brown Out® diluted 1 part product to 2 parts of water to the area and allow to work 15 to 20 minutes. You should see the yellow gradually fading away. Once the yellowing is gone, make a single wet pass with water only to remove the excess Brown Out followed by two dry passes.

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Zinc Oxide
  • Zinc oxide is the active ingredient in many medicinal ointments such as Desitin®.
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