Bane-Clene®
Privacy Statement & Policy

Bane-Clene respects your right to privacy.
When you visit this site, we may collect information on two different levels about your visit:

  • Anonymous statistics collected as you browse the site.
  • Personal information you knowingly give us.

We want you to be aware of how we collect and handle information on our Web site.

Trademarks, copyrights and Terms of Use for this site.

Click on the topics below for details on our Internet Privacy Policies:

Information we collect:

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What does Bane-Clene do with:

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Security Issues

Online Advertising

Information We Collect:

  • What information does this Web site gather?
    • Bane-Clene collects personal information such as name, address and e-mail address, when you knowingly provide it to us.
    • Our Web servers automatically collect statistical information about your visit such as pages visited and which browsers are used to visit our site.
    • None of this information is associated with you as an individual (see information about cookies).
    • We use these statistics to monitor our site’s performance and to make it easier for you to use.
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What happens when I provide personal information on this Web site?

  • When you supply information for a specific purpose, such as online ordering a product, we use the information for that purpose.
  • When you use our Web site to order products, we may use this individually identifiable information as we would if obtained in a non-electronic manner.
      • Such as:
    • Publishing your name, address and phone number in our directories (unless you have requested a non-published or non-listed number), and
    • Evaluating your service needs and contacting you regarding additional services you may find useful
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What happens when I provide information on registration forms?

  • When you choose to register with baneclene.com or any other Bane-Clene site, we request accurate contact information and preferences that help us better serve you.
  • Your contact information is used to send you company and product information, special offers, newsletters, announcements, the Bane-Clene Professional Cleaning Digest®, Bane-Clene Clene-Times®, the Bane-Clene catalog and other information.
  • Anytime you register with us, you may:
    • Update your contact and personal information anytime by notifying us of changes to this information previously collected from you.
    • Notify us if you find an error on your bill or invoice.

In order to improve your experience with us, we may decide to improve our site’s ability to obtain information about users.

We will update this privacy statement continually to ensure that you are aware of developments in this area.

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Does this site send e-mail to site visitors?

  • At times, we may utilize e-mail for any of these reasons:
    • To conduct online surveys
    • To respond to a site visitor’s e-mail.
    • To confirm orders placed online
    • To send information that a visitor has requested.
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Do you sell or give my information to other companies?

  • No, we do not sell nor disclose individually identifiable information obtained online about our visitors to anyone outside of Bane-Clene.
  • The only exceptions to this rule are the following:
    • You specifically authorize Bane-Clene to share your information with another company, such as a leasing company or credit card company.
    • It is required by law.
    • Disclosure is necessary to protect the safety of customers, employees or property.
    • If you provide individually identifiable information at an event Bane-Clene sponsors with another company or an event in which Bane-Clene participates such as a trade show, or if you register on a co-sponsored Web site, you may be providing the individually identifiable information to the co-sponsor or event sponsor.
      • Review the privacy statement at the event or on their site to learn how that company uses this information.
      • Be assured that Bane-Clene uses this information in accordance with this privacy policy.
      • Bane-Clene does not share personally identifiable information with other companies, unless you personally supply the information to the other companies.
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Do you accommodate links to other sites?

  • Yes, our site contains links to other Web sites, primarily to sites of our customers, sites of suppliers, and sites of associations.
  • We are not responsible for the content or the privacy practices employed by other sites.
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What does Bane-Clene do with non-personally identifiable information collected automatically?

  • Bane-Clene uses cookies to collect this type of information in order to enhance your online experience and ensure that you see the correct products and pricing applicable to the state in which you live.
  • As you browse the site, Bane-Clene’s servers collect information about your visit, not about you personally. Via web server logs, we monitor statistics such as:
    • How many people visit our site.
    • Which pages people visit on our site.
    • From which domains our visitors come (e.g., "aol.com").
    • While we gather this information, none of it is associated with you as an individual. We use these statistics to improve our Web site, to monitor its performance, and to make it easier for you and other visitors to use.
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What does Bane-Clene do with personally identifiable information?

  • Personal information you voluntarily supply when obtaining information, purchasing products or interacting with our site is not shared for use outside Bane-Clene.
  • This information is Bane-Clene proprietary data and is not available to any outside company in this personalized form.
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Security Issues

  • How Does Bane-Clene protect my personal information?
    • We are committed to protecting the information you give us, so we implement the appropriate safeguards to do so.
    • Within Bane-Clene, your information is stored in password-protected, limited-access servers and in secured paper files.
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Cookies

  • What are cookies and why do you use them?
    • A cookie is a small data string our server writes to your hard drive that contains your unique user ID for our Web site. We use cookies to deliver Web content specific to your interests and to keep track of your online order.
    • A cookie cannot be used to access or otherwise compromise the data on your hard drive.
    • You may choose to change your browser settings to disable cookies if you do not want us to establish and maintain a unique baneclene.com user ID.
    • Please be aware that cookies are required to complete certain functions on this Web site, such as ordering online.
  • What information is stored by the site or in cookies?
    • We use cookies to keep track of your online order.
    • The cookies only contain a session identification number that our systems use to recall previous authentication or order information from our servers.
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Online Advertising

  • What is Bane-Clene’s position regarding online advertising and third-party ad servers?
    • Bane-Clene does advertise on other sites, but no personally identifiable information is collected during this process unless you specifically supply it.
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Whom do I contact if I am concerned about privacy?

  • Please send an e-mail to our Webmaster. bane@baneclene.com
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