Shaw Industries Warranties

Shaw Industries, the largest manufacture of floor covering in America, has announced that Starting January 1, 2008, that all residential carpet with a warranty will have new parameters for which a consumer will have to adhere. Professional service must performed by an IICRC (Institute of Inspection, Cleaning and Restoration Certification) certified firm. IICRC Certified Firms must meet several stringent criteria that serve to protect the consumer. The firm must have at least one IICRC Certified Technician on all job sites, must have a business license, must carry both general liability and workers compensation insurance (where required), have an approved consumer complaint policy, and must agree to adhere to the IICRC code of ethics. All these protect the consumer against unscrupulous operators.